Refund Policy

We want books purchased from Publisher Demo 01 to reach you in good condition. Please review this policy before requesting a return, replacement, or refund.

Damaged, Defective, or Incorrect Books

If a book arrives damaged, defective, or different from the item ordered, please contact us promptly with the order number, details of the issue, and clear photographs of the book and packaging.

Return Eligibility

Approved returns must be unused and returned in their original condition and packaging. Books damaged after delivery, used books, and items returned without approval may not be eligible.

Refund Processing

After an approved return is received and inspected, we will notify you of the outcome. Approved refunds are issued through an appropriate available payment method. Processing time may vary by bank or payment provider.

Cancellations

Please contact us as soon as possible if you need to cancel an order. An order cannot ordinarily be cancelled after it has been dispatched.

Shipping Charges

Original or return shipping charges may be non-refundable unless the return results from a damaged, defective, or incorrect item supplied by us.

Request Assistance

To request assistance, please use our Contact Us page and include your order number.